We're Hiring! Seeking Customer Service Heroes

We're Hiring! Seeking Customer Service Heroes

Argo Contact Centers, the newest member of ITC Capital Partners' family of companies, is searching for exceptional candidates for multiple customer-facing positions at two locations in Maine – Pittsfield and Lewiston. Argo Contact Centers are the life force of our clients’ operations – where companies and customers come together to resolve issues, evangelize a company’s brand, and sell products. As a Customer Service Hero, you’re a crucial component of our success - trusted with serving as our clients’ brand ambassadors.

Learn to Just Say No (P.S., this is challenging for EAs!)

Learn to Just Say No (P.S., this is challenging for EAs!)

"When it comes to communicating effectively, one of the biggest challenges a lot of admins have is saying no. It’s in our nature to want to help anyone and everyone. Sometimes we feel like we have to say yes because of who is asking; other times we get caught off guard and end up saying yes before we had the chance to reason through the decision. But saying yes when we should say no often leads to decreased productivity and unhealthy amounts of stress." - Julie Perrine

Timeless Practices for Extraordinary Executive Assistants

Timeless Practices for Extraordinary Executive Assistants

Peggy Grande served as executive assistant to President Ronald Reagan, working in his Los Angeles office from 1989 to 1999. She is the author of a memoir entitled "The President Will See You Now: My Stories and Lessons from Ronald Reagan's Final Years".

Peggy says, "A great assistant makes the boss' life easier in countless ways they don't event know about. The less they know about how hard you are working, the more effective you probably are."